- Ray? - Surprise inspection. - What are you doing here?
The Founder
1m14s
- ♪ Every time it rains ♪ ♪ It rains Pennies from heaven ♪ ♪ Don't you know? ♪ ♪ Each cloud contains Pennies from heaven ♪ - ♪ You'll find your fortune ♪ ♪ Fallin' all over town ♪ - Sounds pretty good. - ♪ Be sure that your umbrella ♪ ♪ is upside down ♪ ♪ Trade them for a package of ♪ - ♪ Sunshine and flowers ♪ ♪ If you want the things You love ♪ ♪ You must have showers ♪ ♪ So when you Hear it thunder... ♪ ♪ Don't run under a tree ♪ ♪ There'll be Pennies from heaven ♪ ♪ For you and me ♪ - Sorry.
The Founder
37.4s
Prince Castle Sales, how can I help you? - Hi, June. - Ray, how's it going down there? - Good, swell, lot of interest. - Hold on, let me fetch your messages. Let's see, Gene Rafferty from United Aluminum needs to reschedule Friday. Ed Nance calling about the refund. Sloan and Sons, they called again, we're sixty days past due. A lady from the March of Dimes, oh... We got an order, six mixers. - Six? - Mm-hmm. Some drive-in out in California. - Same place, one place. No that's... that's impossible. - I've got the slip right here. - No, I'm sure you misunderstood. You know what? Give me the number. - You got a pen? - Okay. All right.
The Founder
1.7s
Mmm...
The Founder
3.3s
- That's nice. - Yeah, sure is.
The Founder
2s
- Thanks. - Thank you.
The Founder
11.2s
I can't resist. - So what do you say? We try it out at our place and then if it goes well... - You roll it out nationally. - I could. Yeah. Let me think about it.
The Founder
6s
- May we join you? - Huh? Yeah. Sure. Thank you. Have a seat.
The Founder
2.7s
That's where it all started.
The Founder
1.4s
This one's different.
The Founder
1.8s
Just be right one time.
The Founder
4.3s
So, whaddaya say, Ray?
The Founder
23.6s
- Mr. Kroc? - Can I help you? - No, but perhaps I can help you. Harry Sonneborn, nice to meet you. - No, thanks, we're very happy with our current supplier. - I'm not here to sell you ice cream. - What the hell do you want? - I caught a bit of your conversation back there, sounds like you're having financial troubles. - Why don't you mind your own business? - I'm a great admirer of your establishment.
The Founder
1.4s
- Home telephone number?
The Founder
14.1s
- It's my investor group. The financing is contingent on leaving that out of the contract, and unfortunately, this deal just doesn't happen, it doesn't get financed unless you leave that out of the contract. Because unfortunately, that's... that's a deal breaker for them.
The Founder
7.2s
- Miss? How much longer? - Should be a few more minutes. - You said that 20 minutes ago. - I'm so sorry, we're really busy today.
The Founder
2m42s
- So we've moved the restaurant we're setting up shop. But now we want to do a few tweaks, because now it's 1940. And drive-ins are all the rage. I mean, they are the hottest thing going, and I say, "Dick we gotta get in on this." And Dick says... - "Okay". And two months later we open for business... McDonald's Famous Barbecue. 27 item menu. Uniformed waitresses bring your food right to the car. And it goes gang-busters. We're going great guns. But then sales start to level off. - The drive-in model as we learned, - has a few built-in problems. - Tell me about it. For starters, there's the customer issue. Drive-in's tend to attract, shall we say, a less than desirable clientele. - Teenagers. - Hot rodders and hooligans. Juvenile delinquents in blue jeans. And then there's the service. It takes forever and a day for your food to arrive. - And when it finally does... - It's usually wrong. - Yeah. The Carhops are too busy dodging gropes to remember that you wanted strawberry phosphate, not cherry. - Well, that's if they remember at all. - And then, there's the expenses. The huge payroll. Due to the large staff required. Dishes constantly getting broken or stolen. - Tremendous overhead. - So one day, Dick has a realization. He sees that the bulk of our sales are only in three items. Hamburgers. French fries. Soft drinks. Eighty-seven percent. - So we say to ourselves let's focus on what sells. And that's exactly what we do. Brisket gone. Tamales gone. But we don't stop there. We look at everything. - What else don't we need? - Turns out quite a lot. - Carhops. Walk up to a window, get the food yourself. - Dishes... - All paper packaging. - Disposable. - Cigarette machines, jukeboxes. - Drive out the riff-raff. - Creating a family friendly environment here. - But that's not enough. - All right. See, our whole lives we'd piggybacked off other people's ideas. We wanted something that wasn't just different. It had to be better. It needed to be ours. And that's what brings us to the biggest cut of all. - Which was? - The wait. - Orders ready in 30 seconds. - Not 30 minutes. Mecca. - We looked at each other one night. - You thinking what I'm thinking? - We're going to have to tear down, rebuild. Reconfigure. Rethink the whole dang thing. - We're talking about shutting down a thriving business for months. - People are going to think we're crazy. - We were crazy. - And you are going to love how we did it. Dick, you gotta tell him. - The tennis court? - He brings me out to this tennis court. And he's drawn this line, the exact dimensions of our kitchen. Sink on the right. Extruder on the left. - Extruder. - Bagging and hood. - Hood. - Garnish-garnish. - This is burger finish. - Got it. - And this is burger slide. We could just move those. - Okay. - Multi-mixer, soft drinks. - We bring out our whole staff and we have them go through the motions, making pretend burgers and fries. All right, Steve, anticipate that. You gotta keep the tray level.