Oh! (CHUCKLES, BLOWS) Happy birthday. (EMBER GRUNTS) What just happened? Why you lose temper? I don't know. He was pushing, and pushing, and it just... Calm, calm. Sometimes customer can be tough. Just take breath... (BREATHES DEEPLY) and make connection. When you can do that and not lose temper, then you will be ready to take over shop.

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Elemental (2023)

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Duration: 23.3s

Oh! (CHUCKLES, BLOWS) Happy birthday. (EMBER GRUNTS) What just happened? Why you lose temper? I don't know. He was pushing, and pushing, and it just... Calm, calm. Sometimes customer can be tough. Just take breath... (BREATHES DEEPLY) and make connection. When you can do that and not lose temper, then you will be ready to take over shop.